Accident Towing

Perth, Mandurah, Bunbury, Busselton & country WA

What To Do In A Vehicle Accident

Road accidents can be very distressing and confusing.  We hope this guide helps for both for people safety and for accident towing.

At the Scene of the Accident – Injured Persons

When an accident occurs on WA roads, safety is the immediate priority.

If anyone is injured, emergency services should be contacted immediately by dialing 000. Both drivers should check on each other, and any passengers.

At the Scene of the Accident – Preventing Further Traffic Injury

All drivers and passengers need to ensure they are protected from ongoing traffic. Directing people to stay in their car, or move to the verge away from roads is recommended.

Perth accident towing

Accident Towing

Once it’s safe, vehicles should be moved off the road if possible. However, in serious collisions or if vehicles are undriveable, a towing service will be required.

One of the first logistical concerns following a collision is how to safely remove the damaged vehicles from the scene.

This is where professional accident towing services play a crucial role. In Western Australia, a towing company such as “Specialized Tilt Tray & Towing” are experienced in handling accident scenes, ensuring vehicles are relocated safely, roadways are cleared, and legal procedures are followed.

In WA, only licensed tow truck operators are authorised to attend accident scenes.

These professionals are trained to work under pressure, and their responsibilities extend beyond just towing vehicles.

Who Is Responsible for What?

Once the accident occurs, several responsibilities must be managed at the scene:

  • Drivers Involved: Must exchange information and check for injuries.
  • Tow Truck Drivers: Are responsible for clearing the scene, removing damaged vehicles, and ensuring the roadway is safe.
  • Police (if attending): May oversee the scene, investigate the accident, and assist with traffic control.

Debris on the Road

Broken car parts, shattered glass, and leaking fluids must be handled with care. The accident tow truck operator typically clears large debris as part of their service. However, in some cases, especially where hazardous materials are involved, Main Roads WA or local councils may also need to be notified for a more thorough cleanup.

accident towing road debris

What Information Should You Collect?

It’s vital to collect the right information at the scene, not just for insurance purposes, but also to comply with WA road regulations. Be sure to collect:

  • Full name and address of the other driver(s)
  • Phone number
  • Driver’s licence number
  • Vehicle make, model, and registration number
  • Insurance company and policy number
  • Photos of the accident scene, including all vehicles, damages, and road conditions
  • Names and contact details of any witnesses

Avoid admitting fault at the scene. Stick to the facts and let the insurance companies and police determine responsibility.

The Accident Tow Truck Driver’s Process

Accident Towing professionals in WA follow a structured process to ensure the accident scene is handled efficiently:

  1. Arrival and Assessment
    Upon arrival, the tow truck driver will assess the scene, ensure it’s safe to operate, and liaise with emergency services if necessary.
  2. Vehicle Documentation
    The driver will record details of the vehicle’s condition and take photographs. If the tow is insurance-related, paperwork may be signed to authorise the tow.
  3. Vehicle Recovery
    Using a tilt tray or wheel-lift truck, the driver will carefully load the damaged vehicle. Special attention is given to avoid further damage.
  4. Scene Clearance
    The operator will remove any large debris and, if needed, assist with fluid spills using absorbent materials.
  5. Transport and Drop-off
    The vehicle is then transported to the chosen location—be it your home, a repairer, or a storage yard. Upon delivery, a final report may be completed.

Options for Vehicle Accident Towing Locations

After your vehicle is loaded onto the tow truck, you have several options regarding where it should be taken. This decision can affect repair timelines, insurance processing, and out-of-pocket costs.

  1. Your Home
    Not the best option as insurance companies will take their time to come out to assess the vehicle. This will lead to delays in getting your vehicle repaired or an insurance claim being paid. Be aware that some insurance companies may not cover a second tow from your home to a repair shop.
  2. Your Preferred Mechanic / Smash Repairer
    If you already have a trusted repairer, your vehicle can be taken directly to their workshop. However, you should call them first, as they may not have space to store your vehicle, or may not be able to fix the vehicle if it’s too badly damaged.
  3. Towing Company’s Storage Yard
    Many towing companies in WA have secure storage facilities. This is a common choice if the vehicle needs to be assessed by your insurer or if it’s after business hours. Storage fees may apply, but in most cases, insurance will cover this cost.

accident towing of car loaded tilt tray

Towing Legal and Insurance Considerations in WA

In Western Australia, your choice of accident towing company is protected by law. You have the right to choose who tows your vehicle and where it’s taken, regardless of who is at fault in the accident.

However, it’s essential to ensure the towing operator is licensed under the Motor Vehicle Repairers Act 2003, and complies with Department of Transport regulations.

Key Points

Accidents are never planned but knowing how accident towing services operate in Western Australia can reduce stress and confusion when the unexpected happens.

From managing the scene and gathering necessary information to choosing the right destination for your vehicle, accident towing companies play an essential role in the post-accident process. By selecting a reputable, licensed towing provider, drivers can be confident that their vehicle and interests are in good hands.

Why Choose Us For Your Towing Needs?

  • 24/7 Availability: Our Perth tow truck services are available every day of the year, providing reassurance that you’re never alone on the road.
  • Rapid Response Times: We prioritise emergency calls and strive to reach you as quickly as possible, minimising your wait time.
  • Experienced Operators: Our licensed and insured Perth tow truck drivers are professionally trained to handle all types of vehicles and recovery situations.
  • State-of-the-Art Equipment: From flatbed trucks to heavy wreckers, we have a modern fleet capable of handling virtually any towing job.
  • Vehicle Storage: If your car can’t be taken to a workshop right away, we offer secure storage facilities for short or long-term stays.
  • Real-Time GPS Tracking: For added peace of mind, we can provide real-time location updates during your vehicle’s transport.
  • Insurance Liaison: We work closely with all major insurance companies, helping streamline the process if you’re involved in an accident.
  • Loan Car Availability: After an accident, we can provide you with a loan vehicle so you’re not left stranded while yours is being repaired.
  • Transparent Pricing: We offer fair and competitive rates across all of our services, with no hidden fees.

Whether you’re in an emergency situation or simply need reliable vehicle or machinery transport, our team is here to help every step of the way. Contact us today to find out how we can assist you or to book your next tow with Perth’s most dependable towing service.

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  • Vehicle transportation services
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Large Towing Fleet

Our towing company operates a diverse fleet tailored to handle a wide range of vehicle transportation needs.

General tow trucks are ideal for everyday towing tasks, offering quick and efficient transport for standard cars and light vehicles. Tilt trays (or flatbeds) provide a safer option for luxury or immobile vehicles.

For heavy-duty recoveries, we rely on our large wreckers, equipped with powerful winches and booms to tow buses, trucks, or accident-damaged vehicles from difficult situations.

This variety ensures we’re equipped to respond promptly and appropriately to any scenario—whether it’s a roadside breakdown, accident recovery, or transport of specialty vehicles—providing reliable service across Perth and WA country areas alike.

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Specialized Tilt Tray & Towing and guarantees the best tilt tray transport & towing services in Perth and across WA. Call us on 08 6000 0150.

Call Specialized Tilt Tray & Towing services for all of your towing & transportation needs.

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