Effective Date: 15th August 2025
1. Introduction
This Privacy Policy explains how Specialized Tilt Tray & Towing (“we”, “us”, “our”) collects, uses, discloses, and protects personal information through the website tilttrayperth.com.au (“the Site”). We are committed to safeguarding your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Personal Information You Provide
Contact details when submitting enquiry forms or requesting quotes (e.g., name, phone number, email).
Location and transport details related to towing or transport requests.
Any additional information you choose to provide in comments or messages.
2.2 Automatically Collected Information
Device & browser info, IP address, pages accessed, referral URLs, time and date of visit.
Cookies & tracking technologies to improve your experience—e.g., enabling quote submission or tracking session activity.
3. How We Use Your Information
We may use your data to:
Respond to quotes, enquiries, or service requests.
Provide, operate, and maintain our services.
Improve user experience and tailor content or offerings.
Communicate updates, changes to services, or promotional opportunities.
Fulfil legal obligations or enforce our Terms of Service.
4. Disclosure of Personal Information
We may share your personal information with:
Service providers (e.g., IT support, hosting, analytics, email systems) for operational needs.
Legal authorities when required by law or in defence of our legal rights.
Insurance partners or towing partners—particularly relevant if you request accident towing or roadside assistance.
With your explicit consent, other third parties—for example, if you request assistance during an accident.
5. Cookies & Tracking Technologies
We use cookies, local storage, and similar technologies to deliver functionality (e.g., quote forms), monitor usage, and improve the Site.
You can manage or disable cookies via your browser settings—however, this may affect Site functionality.
6. Data Security
We implement reasonable security measures—like encrypted storage, secure servers, and access controls—to protect your personal information from misuse, unauthorised access, or accidental disclosure.
7. Data Retention
We keep personal information for as long as necessary to:
8. Your Rights & Choices
You may:
To do so, please reach out using the contact details at Section 10.
9. Contact Us
If you have privacy questions, requests, or complaints:
Specialized Tilt Tray & Towing
97 Forsyth St, O’Connor WA 6163
Phone: 08 6555 0960
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page, along with an updated effective date. Please review periodically.
Contact us today to find out how we can assist or to book a towing or transport job.
Our towing company operates a diverse fleet tailored to handle a wide range of vehicle transportation needs.
General tow trucks are ideal for everyday towing tasks, offering quick and efficient transport for standard cars and light vehicles. Tilt trays (or flatbeds) provide a safer option for luxury or immobile vehicles.
For heavy-duty recoveries, we rely on our large wreckers, equipped with powerful winches and booms to tow buses, trucks, or accident-damaged vehicles from difficult situations.
This variety ensures we’re equipped to respond promptly and appropriately to any scenario—whether it’s a roadside breakdown, accident recovery, or transport of specialty vehicles—providing reliable service across Perth and WA country areas alike.
